Enterprise technology solutions

Mason Kerns-Harper

Information Systems AnalystIntegration EngineerTechnical Project Manager

I translate operational problems into practical business systems, integrations, automations, and technical projects that help people work more clearly and efficiently.

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Years experience

100+

Workflow automations

Windows 10 → 11

Enterprise migration

300+

End users supported

Multiple

County divisions supported

Delivered

Business systems & integrations

About

I solve business problems with technology.

I am an Information Systems professional who likes figuring out how work actually gets done, where the friction is, and what a better system should make easier. My background includes government IT, systems administration, business analysis, automation, APIs, enterprise applications, and technical project coordination.

I am curious by default and practical by necessity. I enjoy learning new systems, asking better questions, improving messy processes, and building technology that helps people do their jobs with less confusion and more confidence.

Start with the business problem, then choose the technology.

Ask enough questions to understand how the work really happens.

Build systems people can use, support, and improve.

Document decisions so future teams inherit clarity, not mystery.

Current focus

Modernizing systems while keeping operations moving.

My current work centers on coordinating enterprise Windows migration activity, building internal web applications, improving workflows with AI-assisted automation, and supporting systems modernization across enterprise IT environments.

The common thread is business analysis: understanding the process, coordinating the people involved, and delivering technology that improves how work gets done.

Professional projects

Practical enterprise work, documented clearly.

Each project is framed like a consulting engagement: the business problem, my role, the solution path, and the impact on operations.

Endpoint modernization

Windows 10 → Windows 11 Migration

Helped coordinate an enterprise migration with readiness tracking, user communication, application validation, and post-cutover support.

ReadinessDeploymentUser adoptionSupport

Enterprise applications

CRM Platform Development

Configured CRM pipelines, data structures, automations, and reporting views to support cleaner customer and operational workflows.

CRMData qualityDashboardsFollow-up

Operational tools

Internal Web Applications

Built internal applications that replaced manual tracking, email-based requests, and spreadsheet-heavy workflows with clearer digital tools.

RequirementsVisibilityWorkflowReporting

Operational efficiency

Workflow Automation

Designed automations that reduce repetitive manual steps, improve handoffs, and help teams spend less time chasing routine process work.

AutomationEfficiencyHandoffsProcess

Systems integration

API Integrations

Connected business systems through APIs and webhooks to reduce duplicate entry, improve data consistency, and accelerate cross-system workflows.

APIsData flowReliabilityDocumentation

Business continuity

Veeam Backup & Air-Gapped Tape Library

Supported backup infrastructure planning with recoverability, retention, air-gapped protection, and operational documentation in mind.

RecoveryContinuityRetentionAir gap

Emerging technology

AI Workflow Automation

Explored AI-assisted workflows for summarization, documentation, structured outputs, and repeatable knowledge-work tasks.

AIProductivityTemplatesReview

Physical security systems

Ubiquiti Protect / NVR Deployment

Supported camera and NVR deployment planning with coverage, network readiness, access needs, and long-term operational usability in mind.

CoverageNetworkAccessOperations

Skills

Professional capabilities, not just tools.

Infrastructure

Windows endpoint environments
Active Directory
Group Policy
Backup and recovery planning
Network-aware deployments
Hardware and software lifecycle

Enterprise Applications

Salesforce
GoHighLevel
CRM pipelines
Internal business systems
Dashboards and reporting views
User adoption support

Development

Internal web applications
Forms and data capture
Database-backed workflows
Role-based user flows
Requirements translation
Technical documentation

Automation

PowerShell
Workflow automation
Business rules
Webhooks
Process triggers
Operational templates

Business Analysis

Requirements gathering
Stakeholder collaboration
Current-state process mapping
Gap analysis
Data quality review
User training materials

Project Management

Technical project coordination
Phased rollouts
Risk tracking
User readiness
Change communication
Operational handoff

Technical Writing

Clear documentation for systems people depend on.

Strong documentation turns technical work into something teams can adopt, support, train on, and improve.